For UK small and medium-sized enterprises, understanding what drives customer decisions is more crucial than ever. In a digital-first world, consumer data analysis has become the secret weapon for businesses aiming to boost sales and…
Category:
Business
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Gambling online can be fun and fast. But without a clear budget, it can also lead to stress. Smart players know that money management is just as important as strategy or luck. A good budget…
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BT has refunded or credited £18 million to customers following enforcement action by Ofcom, after the telecoms giant was found to have breached rules requiring it to provide clear and simple contract information before customers…
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Subscription revenue is sweet only when it sticks. Every churned account wipes out months of marketing spend, sales calls, and onboarding effort. Yet many SaaS companies still treat customer support as a back‑office chore rather…
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Business
Wise shareholders vote to move primary listing to US and extend co-founder’s voting control
Shareholders of Wise have approved a controversial plan to shift the UK fintech’s primary listing from London to New York, while also granting co-founder and CEO Kristo Kaarmann another decade of enhanced voting rights—cementing his…
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Business
Andrew Bailey blocks Rachel Reeves’s meeting with Revolut amid concerns over political interference
Bank of England governor Andrew Bailey has blocked Chancellor Rachel Reeves from holding a proposed meeting with financial technology giant Revolut, in a move that underscores growing tensions between the Treasury and Britain’s financial regulators.…
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Vodafone’s Annual General Meeting was disrupted today by a group of former franchisees demanding accountability over a £120 million legal claim against the company, as tensions over the long-running dispute escalated in public. The franchisees,…
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Business
Landmark Supreme Court ruling rejects Uber’s attempt to impose VAT on all private hire fares
The UK Supreme Court has ruled against Uber in a long-running legal battle that could have forced all private hire operators in England and Wales to charge VAT, a move that industry bodies had warned…
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Business
Young consumers reshape payment dispute behaviour, putting pressure on retailers to modernise
Young shoppers are transforming the landscape of payment disputes, according to a new report from Chargebacks911, as mobile-first habits and expectations for instant service reshape how consumers resolve transaction issues. The 2025 Cardholder Dispute Index,…
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Everyone, whether they’re a writer or not, is trying to fit into the content world, which is the main reason why so many people rely on deepfakes, AI-generated writing, and machine-crafted content. You need to…