More than a quarter of UK workers are worried that artificial intelligence could lead to job losses, according to new research that has prompted calls for businesses to adopt clear policies on AI use and maintain open communication with staff.
A survey conducted by Acas—the public body advising on workplace relations—found that 26 per cent feared AI would cause job cuts. Meanwhile, 17 per cent expressed concerns about AI making errors, and 15 per cent were worried about the consequences of weak regulation.
In response, Acas urged employers to have “open conversations” with employees about how AI will be deployed within their organisations. It also advised businesses to develop clear workplace policies and consult staff on any changes, particularly if the adoption of AI could lead to alterations in job roles or employment terms.
“If there is an expectation that certain roles begin using AI, that could mean a change of terms and conditions,” Acas said. It also emphasised that employers investing in AI should “highlight how it can improve employees’ roles and reassure staff that human involvement will still be needed”.
The findings come amid mounting public debate over AI’s potential to reshape the workforce. Predictions vary widely: the Institute for Public Policy Research warned last year that nearly eight million UK jobs could be lost in a “jobs apocalypse”, with younger and lower-paid workers particularly vulnerable. Meanwhile, the Tony Blair Institute for Global Change suggested that while up to three million private sector jobs could be displaced, the impact would be gradual and largely offset by the creation of new roles.
Neil Carberry, chief executive of the Recruitment and Employment Confederation, responded to the Acas report by urging employers and policymakers to focus on skills development rather than fear. “AI will transform the job market, but history shows technology creates new opportunities even as it disrupts existing roles. Instead of fearing change, we must focus on new skills for workers and preparing for the jobs of tomorrow,” he said.
Carberry also highlighted the importance of Skills England, a new government initiative tasked with identifying and addressing digital skills gaps, in helping workers adapt to the evolving employment landscape.
As AI technology advances, Acas said, proactive communication and careful workforce planning would be crucial in managing the transition and maintaining employee trust.
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One in four workers fear AI could cost them their jobs, Acas warns